• 投资者关系

专注于你的业务。我们会照顾你的客户。提升客户。

Boost your CX

与亚洲顶尖的业务外包公司合作,提升你的数字客户关心,加速销售。

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客户服务
作为一个品牌,你所代表的一切都是通过客户体验来实现的。让我们训练有素的客户专家团队成为您的代言人和大使,全天候为您的客户提供服务。通过我们世界一流的客户中心提供的可定制解决方案,消除噪音。
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技术支持
高质量的技术支持是维持客户对产品信心的关键。提供客户应得的最佳用户体验。我们的技术专家利用一套创新解决方案提供快速帮助和最佳解决方案。
8年
客户平均保有期为
83%
客户满意度评分为
88%
从新经济客户获得的收入为

340多个奖项

Awarded by the Thai Contact Center Trade Association 2021 (TCCTA)
Awarded by the Thai Contact Center Trade Association 2021 (TCCTA)
Awarded by the Contact Centre Association of Singapore 2021 (CCAS)
Awarded by the Contact Centre Association of Singapore 2021 (CCAS)
Awarded by “Golden Headset” Best Contact Center Awards 2020 (China)
Awarded by “Golden Headset” Best Contact Center Awards 2020 (China)
Awarded by the Contact Centre Association of Malaysia 2019 (CCAM)
Awarded by the Contact Centre Association of Malaysia 2019 (CCAM)
Awarded by European Contact Centre and Customer Service Awards 2019 (ECCSA)
Awarded by European Contact Centre and Customer Service Awards 2019 (ECCSA)
客户评论
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I am impressed with their customer service training and the way they find the right candidates for our project.
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Regional Project & Quality Manager,
Premium Coffee Brand
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I really enjoy their collaborative approach, and our working relationship really feels like a partnership.
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Vendor Operations Manager,
Social Media Platform
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Every time we asked them to deliver on a task, they did that very well and then also went above and beyond.
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Senior Quality Manager,
Hospitality Tech Company
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We trust their ability to deliver the best possible outcomes to our customers.
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Head of Support,
Global Tech Company
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Their team of experts is proactive, adaptable, and able to provide the best solutions for the client’s customers.
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Head of Support,
Global Tech Company
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I love how they see themselves as being part of another company’s journey rather than focusing on short-term gain.
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Head of Customer Experience,
E-Commerce Company
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We have expanded our footprint with TDCX with five times business growth in the last five years.
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Workforce Management Lead,
Online Lodging Marketplace
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We are impressed with their ability to scale their services and at the same time maintain their quality of service.
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Global Head, CX Operations,
Social Media Platform
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Whenever we have an idea, they’re all in and supporting us–it’s good to have a partner that we can rely on.
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VP Customer Care,
Luxury E-Commerce Company
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The relationship and engagement with TDCX is very strong by any measurement within the BPO space.
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Risk & Fin Crimes,
Fintech Firm
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I am impressed with their customer service training and the way they find the right candidates for our project.
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Regional Project & Quality Manager,
Premium Coffee Brand
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I really enjoy their collaborative approach, and our working relationship really feels like a partnership.
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Vendor Operations Manager,
Social Media Platform
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Every time we asked them to deliver on a task, they did that very well and then also went above and beyond.
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Senior Quality Manager,
Hospitality Tech Company
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We trust their ability to deliver the best possible outcomes to our customers.
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Head of Support,
Global Tech Company
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Their team of experts is proactive, adaptable, and able to provide the best solutions for the client’s customers.
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Head of Support,
Global Tech Company
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I love how they see themselves as being part of another company’s journey rather than focusing on short-term gain.
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Head of Customer Experience,
E-Commerce Company
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We have expanded our footprint with TDCX with five times business growth in the last five years.
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Workforce Management Lead,
Online Lodging Marketplace
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We are impressed with their ability to scale their services and at the same time maintain their quality of service.
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Global Head, CX Operations,
Social Media Platform
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Whenever we have an idea, they’re all in and supporting us–it’s good to have a partner that we can rely on.
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VP Customer Care,
Luxury E-Commerce Company
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The relationship and engagement with TDCX is very strong by any measurement within the BPO space.
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Risk & Fin Crimes,
Fintech Firm
Client Reviews
超过40
种支持的语言
来自全天候客户参与中心的多语言客户支持,面向亚洲、欧洲和美洲市场
1,000人
7个月内显示的招聘人数超过
人工智能驱动的招聘工具将招聘效率提高了62%
案例研究
 创新的客户体验合作关系,带来了跳跃式的收入和客户忠诚度
创新的客户体验合作关系,带来了跳跃式的收入和客户忠诚度
阅读案例研究
人情味+销售驱动策略=成功的技术业务增长
人情味+销售驱动策略=成功的技术业务增长
阅读案例研究
 顶级金融服务提供商实现首年销售额猛增
顶级金融服务提供商实现首年销售额猛增
阅读案例研究

您的客户应该获得更好的体验。